Privacy Policy
Last updated: January 27, 2026
Information We Collect
We collect information you provide directly, including your name, email address, hotel or business details, and payment information. We also collect transfer data such as guest names, pickup times, and destinations to provide our coordination services.
How We Use Your Information
We use your information to provide and improve our transfer coordination services, process transactions, communicate updates and service notifications, and enhance the platform experience for all users.
Data Security
We implement industry-standard encryption for data in transit and at rest. Our infrastructure is hosted on secure servers with regular security audits and monitoring to protect your information.
Cookies
We use essential cookies for authentication and platform functionality. Analytics cookies are opt-in and help us understand usage patterns. Third-party cookies from our payment and authentication providers may also be used.
Third-Party Services
We use Stripe for secure payment processing, Clerk for authentication, and PostHog for privacy-focused analytics. Each provider has their own privacy policy and handles data in accordance with applicable regulations.
Your Rights
You have the right to access, correct, or delete your personal data at any time. You can export your data, opt out of analytics tracking, and request a full account deletion by contacting our support team.
Data Retention
Expired tokens and sessions are automatically cleaned up. Dismissed notifications are removed after 30 days. System logs are retained for 90 days for security and troubleshooting purposes. Account data is retained while your account is active.
Changes to This Policy
We may update this privacy policy from time to time. You will be notified of significant changes via email or through a notice on our platform before the changes take effect.
Contact Us
If you have questions about this privacy policy or how we handle your data, please contact us at privacy@minoantransfers.com.